Queenstown’s people-focused property experts [Sponsored Content]
The soft skill of building relationships underpins the work of new Colliers residential real estate team, Raylene and Vera, with the support of their admin superstar, Sarah.
The experienced duo has all the industry knowledge and technical expertise you’d expect from professionals at one of New Zealand’s most trusted property agencies.
But it is their deep community connections, support for each other, and commitment to providing the best possible process and outcome for their clients that sets them apart.
“One of the highlights of the job for me is when we get repeat customers,” Raylene says. “Buying or selling a home is such an emotional process, so if someone wants to work with me again a few years down the line, that’s a huge vote of confidence.
“I see it as our responsibility to always go above and beyond for the client, guide them through, and exceed their expectations.”
Raylene moved into the Queenstown real estate industry seven years ago, after working as an interior designer in the UK. It’s a background that enables her to present a property in a way that appeals to modern buyers, especially at a time when an online photo is likely to be the first impression they have.
Vera is a born-and-bred Queenstowner, who developed and sold properties through Colliers while working as a teacher, before making the leap into sales three years ago. She prioritises honesty and approachability, with the same customer-focused approach as Raylene.
They came together into a team earlier this year.
“We were working alongside each other in the wider residential team and both looking for someone to collaborate with,” Vera says.
“It’s more fun working with someone to bounce ideas off, all three of us are mothers, so we can pick up the load when the others are busy. It allows us to support each other and always have someone available to meet the clients’ needs.”
Raylene lives in Jack’s Point, Vera in Arrowtown, and together they have an extensive network of contacts. That means if someone enquires about a property but misses out, they can often work with the buyer to find an alternative.
They also liaise with other divisions of Colliers, such as the commercial team or property management, to find solutions for any property enquiries.
“It’s such an experienced wider team,” Raylene says, “locals who’ve been here for a long time and have the wisdom gained from working through different Queenstown property cycles.”
Contact details:
Raylene McQueen
Raylene.McQueen@colliers.com
+64 3 441 0774 | +64 21 045 0813
Vera Stewart
vera.stewart@colliers.com
+64 3 441 0790 | +64 21 059 6266
