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Whinge

Big Friggin’ Fail

March 11 2019

My whinge is simple. We try to live in a plastic free/sustainable world, but when given the chance to live a ‘sustainable life’ by taking your own container to a ‘take away’ establishment they deny you of a discount.

Three of my colleagues in that same day received a ‘gold star’ discount for BYO’ing their container but when I specifically asked, she said no, they don’t offer a discount and then charged me $18 for a small meal.

I would say the person could have been new but having been to Big Fig almost weekly since it opened, I know she has been there since day one – and not to mention, never a smile on her face.

It may sound petty, but we try to be good saving the environment, saving them money on containers and ourselves a penny in our pocket – but being inconsistent with a great scheme that works elsewhere in town is quite poor.

Hangry

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Response From Big Fig
Yes, we certainly do offer a dollar off when you bring your own takeaway container – not sure why you didn’t get the discount OR got charged for a medium meal instead of a small OR why you didn’t get the kind of Big Fig love we expect from our staff!? Sincere apologies and please get in touch queenstown@bigfig.co.nz so we can get to the bottom of this.

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